B2B Customer Center Benefits
- Increased Productivity
- Ensure Prompt Order Processing
- Enhanced Service Levels
- Reduce Returns
- Real-time Access to All Information Related to PO’s, Shipments, Pricing and Products
- Less CSR Call Backs
- Improved Cycle Time
- Increase Order Accuracy
- Improved Performance
- Immediate Access 24/7, 365 Days Per Year
B2B Customer Center Features
- Recent Order Activity
- Order History
- Shipment Tracking
- Quick Links
- Pricing Downloads
- Product Catalog
- TDS & Article Documents
- Product Details
- Add to Cart from Multiple Locations
- Custom Sales Flyer
- Shopping Cart
- Order Multiple Items at Once
- Customizable “Favorites”
- Manage Addresses
- Manage Account
- SKU Management
- Invoice Gateway (View & Pay Invoices)
Product Details
- New product releases
- Product catalog
- Product technical data
Price Downloads
- Current or future pricing
- End User contact pricing
- CSV or PDF formats
Place Orders Online
- Online order discounts
- Check order status
- Get shipping/tracking details
Pay Invoices Online
- Download invoices & statements
- Quick, convenient, safe
- Web based, no cost